Unibet Casino Customer Support
Unibet Casino offers customer service around the clock, 365 days a year. There’s a specific email address for UK players as well as a UK telephone number. However, they offer a Live Chat service which I found to be the easiest to use and the quickest in terms of response times.
Their support team was very friendly and knowledgeable which was great. I questioned them about the first deposit bonus, about cashing out and about some of their slots. They directed me to their Help Centre most of the time which had comprehensive information which helped my queries. I did email them a couple of times and received a response within 3 hours on both occasions. Customer service is good at Unibet Casino but Live Chat is strongly suggested due to short waiting times and a direct response.
Unibet Casino Deposit & Withdrawal Methods
As you can expect, you will find all the most commonly used payment methods at Unibet Casino. You have a number of e-wallet solutions like NETeller and MoneyBookers (Skrill) as well as prepaid online cards such as Ukash and Paysafecard. The main methods for depositing and cashout out are debit cards which are accepted naturally.
If you want to withdraw quickly, debit cards can take about 3 working days due to the banks processing transactions in this timeframe. Unibet Casino processes withdrawals within 12 to 24 hours which is superb. If you want your winnings within this timeframe, you should use NETeller or MoneyBookers as they funds will be available instantly.
Another thing to note is that Unibet Casino charges no fees whatsoever for cashing out. Saying that, there are no cashouts processed at weekends – this is the only negative is this. Once you request a withdrawal for the first time, you will need to provide identification documents – this is called the Know Your Customer policy (or KYC) which is a legal requirement for online casinos. Once you do this, it won’t be needed again.
Unibet Casino Slots
Unibet Casino is an instant play casino with all the regular casino games including blackjack, roulette, video poker and slots. However, it’s their slots offering that makes them stand out. There are more than 300 slot games on offer via their Casino section.
They used to have a Casino Red and Casino Black section but have changed this (as of the 27th of February 2014) to a Casino section – this is much better as you will be able to find all their slots in 1 place. You have from a complete range of Net Entertainment-powered slots including Piggy Riches, Victorious, Boom Brothers and Dead or Alive.
You also have the newly released South Park slot which has 7 bonus features and is based on the adult animated sitcom featuring Cartman, Kyle, Stan and Kenny. You can also play the infamous Mega Fortune progressive jackpot slot which is responsible for the world’s biggest ever online jackpot at €17.8 million.
Then you have other slots from Microgaming, WMS Gaming, IGT, Play ‘N Go and Ash Gaming amongst many others. I like the fact they have a full suite of WMS slots such as Spartacus Gladiator of Rome, Zeus III, Black Knight II and Invaders from the Planet Moolah. Then you have selected titles (the best ones basically) from Microgaming and IGT including the epic Avalon II from Microgaming and the classic Cleopatra from IGT.
When it comes to other software providers, you have a full selection of Play ‘N Go slots (like Wild Blood and Riches of Ra) with my favourites being Pimped and Leprechaun Goes Egypt. If you’re looking for Las Vegas slots (like the WMS ones), click on All Games and when you mouse over ‘Slots’, you will see a ‘Vegas Slots’ option – this is where I always go first.
New slots are added all the time at Unibet Casino so make sure you read our News section regularly for updates. As mentioned, all slots are played in your browser without needing to download any software (this is my preference). You can also play all the games for free before you go on to play for real money. If you love your slots, Unibet Casino’s offering is second to none.
Unibet Casino is an instant play casino with all the regular casino games including blackjack, roulette, video poker and slots. However, it’s their slots offering that makes them stand out. There are more than 250 slot games on offer via their Casino & Slots section.
Unibet Casino offers new UK players a deposit £10, get £40 casino bonus. Deposit just £10 to get the £40 bonus – that’s a 400% casino welcome bonus.
The first deposit bonus has 35 times deposit wagering requirements in order to withdraw it. That’s pretty good. I strongly recommend you stick to slots as they contribute fully to the wagering requirements (games like roulette and blackjack don’t).
Unibet Casino also has other promotions for you to take part in. For example, they have a Sunday Funday promotion where if you stake £50 on any of their slots on a Sunday, you will receive 50 free spins on the Gonzo’s Quest slot game on the Monday. Whenever they launch a new slot game, Unibet also gives away free spins or reload bonus offers – in order to find out about these promotions, come back to Online-Slot.co.uk where we cover all the latest promotions.
New customers only. 18+, BeGambleAware.org. Min deposit £10. Money back as bonus. Wagering requirements: Sportsbook 3x at min. odds of 1.40 (2/5), Casino 35x. Only one bonus can be used at a time, Sportsbook bonus must be wagered before using the Casino, unless the bonus has been forfeited. Bonus will expire after 7 days of opt-in.