LeoVegas Casino Review

LeoVegas Casino Summary

LeoVegas Casino is an instant play casino founded in 2011. With more than 350 slots available, you have many popular games from Net Entertainment, Play ‘N Go, NextGen Gaming, IGT and Microgaming. New players will get 20 no deposit free spins as well as a 200% first deposit bonus up to £100 plus 25 free spins on Starburst – also, you are rewarded with up to £1,500 free and 120 free spins in total on your first 4 deposits.

LeoVegas Casino Customer Support

LeoVegas’ customer service was pretty good from what I’ve seen. They are always open and most importantly offer a freephone telephone number for UK customers. They also offer an email service and Live Chat too. I have tested their Live Chat during peak hours and was surprised to be chatting to a customer service rep within a minute.

They were professional, efficient and knew their product well which impressed me (well, this should be the norm). The staff referred me to the FAQs section on the website (look for the ‘Support’ link on the top left-hand corner) – there’s plenty of information here.

One thing I really liked was their Live Chat function – when you get a response from the support rep, a little noise is played to alert you to the response. I know it’s a little thing but most Live Chat applications don’t do this so you have to sit there and wait for the reply. With LeoVegas, I can carry on browsing or playing slots!

When it comes to withdrawing, you do need to submit identification documents (such as a passport or driver’s license) when you make your first cashout request. This is standard procedure nowadays. When you request a withdrawal, you will be sent an email with all the information and instructions.

LeoVegas Casino Deposit & Withdrawal Methods

LeoVegas Casino has the most popular banking methods available to UK customers. You have a choice of e-wallet solutions such as MoneyBookers/Skrill, NETeller, PaySafeCard and iDeal. You can also use debit/credit cards to deposit (MasterCard/Visa) as well as bank wire. To withdraw, you have 9 options including MoneyBookers/Skrill, NETeller, debit/credit cards and bank transfer. As with other online casinos, you must use the same method to withdraw that you used to deposit.

Cashout times are pretty good too with withdrawals processed within 24 hours. You need to submit identification documents which you are asked for via email once you submit your first withdrawal request – this contains all the details but it will be ID and proof of address and your bank account/NETeller/Skrill account details where applicable. Documents are verified within the same day too so your cashout can be processed as quickly as possible.

Update – 22nd of December 2014: LeoVegas Casino have added Payout Express which is available for all European currency markets. Bank transfers used to take 1-2 days before they receive their funds but now all payouts on weekdays between 7:30am and 16:30pm are paid instantly taking between 2 minutes and 4 hours. I used my debit card to withdraw recently and had the money in my account within 40 minutes!

The minimum deposit and withdrawal is £10 which is reasonable with no fees charged from LeoVegas’ side whatsoever. It would be good if they added PayPal as its popular in the UK but they are fine when in my opinion when it comes to depositing and withdrawing.

LeoVegas Casino Slots

LeoVegas is a no download casino which means all their slots can be played in your browser. You have all the regular casino games like video poker, roulette and blackjack but they are all about slots (like most casinos nowadays). They have over 300 slot games from Net Entertainment, IGT, NextGen Gaming, Betsoft and Play ‘N Go.

I quite like the Net Entertainment slots they have on offer including the classic Piggy Riches and Gonzo’s Quest. You can also play newer NetEnt slots like Creature from the Black Lagoon and EggOMatic. I highly recommend Starburst though as this can give you huge wins – especially from the Starburst Wilds feature.

When it comes to NextGen Gaming and Play ‘N Go, you have 300 Shields and Medusa from NextGen that I play as well as Riches of Ra from Play ‘N Go – the latter is an imitation of the land based favourite Book of Ra Deluxe but is very good which big wins possible in the free spins feature.

LeoVegas Casino also added IGT slots which means you can play Las Vegas classics such as Da Vinci Diamonds, Cleopatra and Wolf Run. I highly recommend Cats, Kitty Glitter and Siberian Storm which can give out huge wins in the bonus features.

If you want jackpot slots, the ones to play are powered by Net Entertainment. You have the infamous Mega Fortune which paid out the world’s largest ever online jackpot at €17.8 million as well as Hall of Gods which has produced quite a few multi-millionaires. Update – 09.02.15: LeoVegas Casino will be adding WMS Gaming and Playtech slots – we will keep you posted!

LeoVegas Casino Bonuses & Promotions

LeoVegas has a good welcome bonus package in my opinion and this was one of the reasons I’ve decided to add them to Online-Slot.co.uk. UK casino players will get 20 no deposit free spins (on a choice of 4 NetEnt slots) plus a 200% first deposit bonus up to £100 which is great – deposit from £10 to £50 to get a 200% match bonus, free (i.e. deposit £50, get £100 free).

Once you deposit, you will get a further 25 free spins on the same choice of 4 NetEnt games (Jack and the Beanstalk, Twin Spin, Mega Fortune Dreams and Starburst). There is then 3 more deposit bonus offers with 50% up to £500, 50% up to £500 and 50% up to £400. Each deposit will give you 25 more free spins – in total, you can get up to £1,500 free and 120 free spins!

As for wagering requirements, all deposit bonuses are free spins come with wagering requirements. Slots contribute 100% to the wagering which is great (and standard!). You need to wager the bonus amount or free spins winnings 35 times to withdraw them. Once you have an account, click on the Balance link at the top of the page. Below your balance you will see ‘Bonus part’ – this tells you how much wagering you’ve completed and what is left.

I’ve read enough, sign me up