- UK License: 49504 
- Established in 2014
- More than 2,000 slots to play
- 1 minute Live Chat support
Founded in 2014 and fully UK licensed, Trada Casino has won many awards and has a sterling reputation. Focusing on the UK market, they offer you more than 2,000 slots from the best providers. Where they excel is in their customer support – they respond to their customers (via Live Chat) in under a minute on average and process cashouts (with no fees) within 6 hours (including weekends). New UK players will receive 10 bonus spins for signing up (on Book of Dead) – there’s also a 100% deposit match up to £50.
Trada Casino: Customer Support
- Live Chat – 39 seconds average waiting time
- Email support – 2-3 hour replies
- FAQs section
With various industry awards, Trada Casino is known for their excellent customer service. With no telephone support unfortunately, they have a superb Live Chat function with a 4.5 out of 5 rating – this function is available from 9am to 11pm UK time every single day (including weekends).
The average waiting time for a customer is 39 seconds (to speak to a Live Chat agent) and they have an average response to their query within 41 seconds. Safe to say, they are on top of things when it comes to dealing with their customers. They also offer email support with responses typically taking 2 to 3 hours. If you want answers to standard questions, visit their extensive Frequently Asked Questions section which has lots of information.
Trada Casino: Deposit & Withdrawal Methods
- Wide range of payment methods
- 0-6 hour cashouts with no fees
- Withdrawal Locking feature
Trada Casino excels in this area – found under the Payments section within the ‘Info’ tab, they offer a wide range of banking solutions such as debit and credit cards, Skrill, NETeller, Paysafecard, Trustly and Ecopayz. When you deposit, the deposit time is instant for all payment methods. Furthermore, there are no fees whatsoever for depositing at Trada Casino. The minimum deposit is £20 and the maximum amount is £5,000.
When it comes to withdrawing your winnings, you can do so via the methods highlighted above – you can also choose a transfer to your bank account. Their processing time is between 0 and 6 hours – yes, you read that correctly. However, requesting a withdrawal from a debit/credit card or to a bank account will take 2-4 working days to reach you (due to the procedures in place from the banks). As with depositing, there are no fees for withdrawing. The minimum deposit amount is £20 and the maximum is £10,000 per week.
As per the conditions of the UK Gambling Commission, all players must submit identification documents once they request their first withdrawal/cashout – standard documents like a driver’s license, passport and/or utility bill will be needed. This is standard practice for all UK-licensed online casinos.
Trada Casino also offer you a Withdrawal Locking feature – once you request a withdrawal, you can request to lock it via Live Chat. Once this is put in place, you will not be able to cancel that withdrawal meaning you’ll receive your funds. This is a good feature to ensure you are not tempted to play with your winnings. Overall, Trada Casino is 1 of the most reputable online casinos when it comes to banking.
Trada Casino: Slots
- 2,000+ slots
- Slot games from NetEnt, iSoftBet, Yggdrasil & more
- New games available daily
Trada Casino has more than 2,000 slots to choose from – yes, that’s correct. All available to play on your browser or within your smartphone or tablet device, they offer you slots from all the big software providers like Pragmatic Play, NetEnt, Playson, Microgaming, WMS, Yggdrasil Gaming, iSoftBet, Barcrest and Quickspin.
If you go the ‘Games’ tab, you can choose from featured games, new games, slots, table games, live casino games and then by software provider (i.e. WMS). When it comes to new slots, they add the latest releases as quickly as anywhere else (which is a big plus).
Some slots I recommend include Net Entertainment’s Dead or Alive II, WMS’ Raging Rhino Megaways, Microgaming’s Village People Macho Moves and Yggdrasil Gaming’s Wild Robo Factory. With new games added almost daily, there’s no shortage of slots to choose from. If you’re a slots player, you cannot go wrong with Trada Casino
Trada Casino has a superb offer for new players – there are no deposit bonus spins as well as a match bonus:
10 no deposit bonus spins – use on Play ‘N Go’s Book of Dead
100% Bonus up to £50 – deposit using code 100MATCH to get a 100% bonus up to £50.
When it comes to the 10 no deposit bonus spins, all you need to do is register an account – it comes with 20 times wagering requirements.
As for the 100% first deposit bonus up to £50, deposit between £10 and £50 to get a 100% match bonus (i.e. deposit £50 to get a £50 bonus). The bonus comes with 25 times wagering requirements and you can stake a maximum of £4 if you deposit using your debit or credit card or £2 if using e-wallets like NETeller or Skrill.
Trada Casino also offer their players daily offers – click on the ‘Promotions’ tab and go to ‘Promotion Calendar’. They have daily promotions that including deposit match bonus offers and bonus spins. More importantly, Trada Casino offers 25% cashback on all subsequent deposits – when you wager £70 on slots, you will get £2 in cash up to the value of 25% of your deposit amount.
T&Cs Apply. New Players only. 18+. Max withdrawal from the 10 login spins on Book of Dead is £100 | Value is 0.10 per spin. 100% first deposit match offer: Min Deposit: £10 | Max Deposit: £50 | Wagering: 25x bonus | Max bet is £3.99 per spin