Luckland Casino Review

Luckland Casino has been around since 2015 but has grown in popularity over the years with UK players. It holds valid licenses in the UK and Malta, with over 1,100 slots to pick from. Many of the best UK slots are listed by the leading providers in the industry, which is good to see.

PayPal is an accepted payment option here along with many others to offer players variety when depositing. A huge positive is that there are no payment exclusions regarding the welcome bonus. There used to be exclusions with previous offers, but the latest one allows you to use PayPal, which is great. The minimum deposit across the board is £10, but the welcome promotion requires a £20+ deposit initially, so please bear that in mind.

Let’s begin our Luckland review by explaining how to get the new customer offer.

Top 5 Facts

Welcome Offer – 100% up to £50 + 50 Spins

New Luckland UK players can enjoy a solid welcome bonus of 100% up to £50 plus 50 spins on Starburst. The minimum deposit for the offer is £20.

In terms of wagering, it’s set at 40x for the bonus and any free spins winnings. This isn’t as good as some operators offering similar casino bonuses, but it’s not the worst we’ve seen by any means.

To get the Luckland Casino welcome bonus, follow these simple steps:

^{New players only. 18+. Min deposit £20. 40x wagering applies to match up bonus. Offer valid for 1 week. 50 spins on Starburst – 40x wagering applies to spins. Full T&Cs Apply. – www.gambleaware.org #ad}

Existing Customer Offers

There are quite a few ongoing promotions for existing customers at Luckland Casino. Most of them are sports-related as they have a sportsbook too believe it or not. We’ll skip over those seeing as we’re focussing on the casino offers. There are a couple to get your teeth stuck into at the time of writing:

• Pragmatic Drops and Wins – This pays £500,000 each month. The highest single spin win amount wins, it’s as simple as that. Each tournament runs for 7 days.
• Mega Fun Break – Log in any day of the week, make a deposit, enter a promo code and enjoy a bonus.

Let’s expand on the Mega Fun Break promotion slightly as it’s a chance for you to pick up more bonus funds after the welcome offer has been claimed. Here’s what’s on offer as a deposit bonus:

• Deposit £30 – £50 and get a 20% bonus with code LUCKY20
• Deposit £51 – £100 and get a 30% bonus with code LUCKY30
• Deposit £101 or more and get a 40% bonus with code LUCKY40

The minimum deposit is £30 and the maximum is £200. You can only claim 1 per week, but it’s a great offer, to be honest, and up there with some of the best around for existing players. Check out the full terms on their site.

Site and Mobile

The site is fairly standard and mimics most other operators that fall under the Aspire Global umbrella. There’s no specific theme here, but it’s well laid out and simple to use.

Once you’ve used your Luckland Casino login to access your account, you will see a large green ‘deposit’ button that allows you to easily get to the deposit page in 1 click. There are also 3 options in the navigational menu at the top:

• Casino
• Live Casino
• Sport

It’s the Casino option we want to focus on here as that’s where all the slots are. Once there, you’ll see a second menu with the following options to make it easier for you to navigate:

• Featured Games
• New
• Slots
• Jackpots
• Table Games
• All Games

To make it even easier for you, there’s a search option right by the green deposit button. This will allow you to access your favourite games quickly if you know what you’re looking for. Better still, you can search ‘Hacksaw Gaming’ for example and this will list all games available from this provider. This really helps as there’s no dedicated filtering option in place to narrow games down by provider.

The menu options are self-explanatory, but I’m not sure how they determined what ones go under the ‘Featured Games’ options. It’s arguably what they deem to be the most popular. Overall, the layout is simple and I find it easy to move around the site and find what I need.

Luckland Casino App and Mobile

Unfortunately, there is no Luckland Casino app for Android or iOS users. But that doesn’t mean you can’t play on mobile! Far from it. The website on your mobile or tablet is fully optimised for smaller screens. It’s very responsive and works really well.

Slots

With over 1,100 slots to pick from, there’s a healthy number of games available from some of the best software providers in the industry. When compared to other operators, Luckland Casino sits somewhere in the middle for the number of slots they have. It’s not the least by any means, but some of the leading casinos have well over 2,000. Some new online casinos in the UK have a lot too. Some new Here’s the full list of providers available to you:

New + Popular Slots

Luckland slots are being added on a regular basis as new releases hit the market. You’ll find the latest slots under the ‘New’ section, with the most popular games under the ‘Featured Games’ tab in the navigational menu.

At the time of writing this Luckland Casino review, there are many new slots on offer including USA Flip (Play’n GO), Gems of Serengeti (Pragmatic Play), and Break Bones (Hacksaw Gaming).

If you head to the ‘Featured Games’ section, you’ll find popular titles such as Book of Dead and Starburst. There are a lot of older games here, and some aren’t that great in my opinion. This leads me to believe that it’s not just an area for the best slots. I did ask support on live chat but they couldn’t tell me exactly why slots are listed there.

Megaways Slots

You won’t find a dedicated section for Megaways slots, unfortunately. However, you can utilise the search function to get a list of all games. Simply type ‘Megaways’ into the search bar and it will list all of the titles available at Luckland using this mechanic. There are over 55 in total at the time of writing this review, including Aztec Gold Megaways (iSoftBet) and Pirates Plenty Megaways (Red Tiger).

Jackpot Slots

You can find all of these types of slots under the ‘Jackpots’ section. Most are Jackpot King slots, but there aren’t many on offer at all, which is a little disappointing. There are 13 listed at the time of writing, which is very low compared to many other operators.

Payment Methods

There’s plenty of choice for Luckland UK players when it comes to deposit options. The likes of MuchBetter and PayPal are available as well as the trusted debit card and others. I’ve mentioned it above, but it’s certainly worth reiterating here that e-wallets are excluded from the welcome bonus, so make sure you use a debit card for your first deposit.

E-wallet withdrawals are the fastest option at this casino, with timeframes of up to 48 hours. This isn’t too bad but it’s not as quick as some of the best UK casinos. Withdrawals via other methods are slower, and you can expect to wait up to 6 days for a payout to be 100% completed with a debit card.

Here’s a useful table showing all banking methods with the minimum deposit/withdrawal amount and timeframes:

Security and Account Verification

Luckland Casino holds valid UK and Maltese licences and is part of the reputable Aspire Global brand. Being licenced in 2 different jurisdictions shows how trustworthy and well-respected the casino is. For the UK, the licence is held under number 39483 by the UK Gambling Commission.

In terms of security, every UK casino must adhere to certain rules and be at a really high level to even be considered for a licence. The site uses the latest SSL encryption technology to ensure all of your personal data is safe and secure. You can rest assured that you’re in safe hands at Luckland Casino.

As mentioned at the start of the review, you may be required to send in your Photo ID and proof of address to confirm your identity. This is often done automatically with checks behind the scenes, but you could be asked to provide documents. This is standard procedure to prove you are who you say you are.

The operator takes responsible gambling very seriously too and there is a dedicated section for this. You can find the link to the page in the footer of the site. You can take the 12-question survey on this page if you like, which will determine your risk level. Alternatively, scroll through the page and take any information from it that you may need. It’s very detailed. You can also utilise the following tools:

• Daily limits
• Weekly limits
• Monthly limits
• Timeouts
• Self-exclusion

Customer Support

There are a few ways to get in touch with customer support, but Luckland Live Chat is probably your best option for a swift answer to your query. You won’t see the chat option unless you’re logged into your account, so make sure you are before hitting the ‘Help’ option in the navigational menu.

The contact hours for live chat are 8am to midnight CET, 7 days a week. I tested the response time at different times of the day, and I’m pleased to report that I was waiting no longer than 2 minutes before someone connected to me and began chatting.

Alternatively, you can use the contact form on the website to email in a question. You can expect to wait up to a couple of days for a response, so this might not be your best port of call if you need a quick answer.

Finally, you’ve got a comprehensive FAQ area. You can find this under the ‘Help’ section in the navigational menu. I would recommend this if you have a query that’s really common. Here’s a helpful list of the contact details you may need:

Luckland Casino Review Summary

With over 1,100 Luckland slots to choose from and a solid welcome bonus that comes in 2 parts, there are plenty of positives here. Although you won’t come across Nolimit City slots, most of the top titles are listed. As mentioned above with the welcome bonus, don’t use PayPal or any other e-wallet for your first deposit as they’re excluded. That aside, the 100% up to £50 and 50 spins on Starburst is a good promotion.

It’s nice to see live chat available to players, but I would have liked to see it available 24/7. Nevertheless, their customer support team are knowledgeable and quick to reply, which I found encouraging. Sometimes you’re waiting a while for a response from other operators, but that was not the case at Luckland Casino.

Overall, Luckland might not be up there with the very best around, but it’s still a great place to play. More and more slots are being added on a regular basis, and, who knows, hopefully, Nolimit City slots and some others that are missing will be added in the future.