Casimba Casino Review

Since first opening its virtual doors in 2017, Casimba Casino has risen in prominence thanks to a series of adverts that have graced UK TV screens. Part of the White Hat Gaming group, Casimba is home to over 1,500 slots from a host of top developers including NetEnt, Play ‘n GO, Nolimit City, Relax Gaming, Microgaming and many, many more. All told, you’ll find content from over 100 different slot developers.

New players can take advantage of a 2-stage welcome package that offers bonuses of up to £250 as well as 50 bonus spins. There are regular giveaways at the casino with players who earn Casimba Points gaining entry into a special draw where the winner will land a fantastic safari holiday package.

You’ll have plenty of choice when it comes to deposits and withdrawals, including PayPal. The live chat team is on hand around the clock for any queries you have. Regulated in the UK, Sweden and Malta and available on computer, tablet and smartphone devices, let’s take a closer look at what Casimba has to offer.

Top 5 Facts

Welcome Bonus – £250 Bonus + 50 Bonus Spins

New arrivals at Casimba Casino can take advantage of a multi-stage welcome bonus worth up to £250 + 50 bonus spins. One of the best casino offers, here’s what you can get:

You’ll have 72 hours to use your free spins and 30 days to complete the 35x D+B wagering requirements. Winnings from the free spins are capped at a maximum of £100. If you use Skrill or NETeller to make your first deposit, you won’t be eligible for this offer. Use your debit card or PayPal to claim the Casimba welcome offer.

On top of this, you will get 500 Loyalty Points (more info below). In summary, here’s how to claim the Casimba Casino welcome offer:

Visit Casimba Casino

^{18+. New players only. Min. deposit £20. Max. bonus bet is £5. Bonus spins on selected games only and must be used within 72 hours. Winnings from Bonus spins credited as bonus funds and capped at £100. Bonus funds expire in 30 days, unused bonus funds will be removed. Welcome Offer is 100% match up to £200 plus 50 bonus spins on your 1st deposit, 50% match up to £50 on your 2nd deposit. Bonus funds are separate to Cash funds, and are subject to 35x wagering the total bonus & cash. Only bonus funds count towards wagering contribution. Affordability checks apply. Terms apply. BeGambleAware.org #ad}

Existing Customer Offers

When it comes to taking care of their customers, Casimba Casino is 1 of the best around for UK players. Firstly, they run a Loyalty Program. When you make your first deposit, you will get 500 Loyalty Points. You will earn 2 Loyalty Points for every £10 you wager (on slots). For every 1,000 Loyalty Points earned, you will receive a £5 bonus.

They also have a Mega Cash Giveaway where £30,000 in cash can be won. The prize draw runs from the 8^th of February to the 31^st of January every year. 500 points earned will give you a Mega Ticket (£1000 wagered = 1 point). There’s no limit to how many tickets you can earn meaning your chances increase the more you play.

There’s more. The Major Prize Giveaway gives you the chance of winning a luxury Safari holiday or prizes worth £10,000. Running for 3 months and taking place 3 times a year, there’s £10,000 per draw to be won. Major Tickets are won by collecting 250 points (£400 wagered = 1 point). Winners can choose from a selection of Apple products, gadgets, home improvement goods or a 7 day safari to South Africa. This includes flights, accommodation and extras.

Lastly, there is a Weekly £500 Cash Giveaway. 10 lucky players will win an equal share of the £500 prize pool (i.e. £50). For every £40 wagered, you’ll get 1 point. When you earn 100 points, you’ll get a Mini Ticket for the prize draw. A minimum of £100 in deposits during the promotional period is also required.

Site + Mobile

The Casimba Casino website is very simple and easy to navigate. With the promotions showing at the top of the site, you will then see a selection of New and Popular Games (mainly slots admittedly). Then you have Slots, Live Dealer games, Must Go Jackpots (from Red Tiger Gaming), Drops & Wins games (from Pragmatic Play), Table Games and then Providers.

At the top of the site, you will see a link to the ‘My Account’ section and your cash/bonus balance and your loyalty points status. There is also a green Deposit button. On the left-hand navigation menu, there are links to various sections including Promotions and Contact Us.

Importantly, there is a Search function where you can look for your favourite slot game or provider. Now, on each game you can click on the Heart icon. This will add your chosen slot to the ‘Favourites’ section. This is a nice feature as you can find your favourite slot games right away. The only downside is that you cannot play slots in demo mode at Casimba. You can do this though here at Online-Slot.co.uk within the Online Slots section.

Casimba Mobile Casino

When to comes to play at Casimba Casino on your mobile device, they have an Android mobile app which is available in the Play Store. Head to the Play Store and search for Casimba. Then click on the green ‘Install’ button. You can benefit from the welcome offer as well as the same selection of slot games that on the desktop version.

If you have an iOS device, there’s no need to worry as you can play at Casimba Casino via your device’s browser. It’s compatible with most devices including tablets.

Slots

Casimba is a well-designed online casino. That’s true of both the desktop and mobile experience. It’s easy to work your way around the site and the range of available slots is impressive. There are over 1,500 slot games to choose from more than 100 developers represented. There are excellent selections from industry biggies including NetEnt, Microgaming, Play ’n GO, Nolimit City and Push Gaming amongst others.

You’ll plenty of other slots from other developers too like Big Time Gaming, 4ThePlayer, Blueprint Gaming, Pragmatic Play, Novomatic, IGT, Hacksaw Gaming, Iron Dog Studio and Skywind. With such a massive selection, you’ll find pretty much every theme and genre covered.

There is a Provider tab where you can see slots by provider. Here’s a list of all the major providers:

Popular + New Slots

Now onto the slot games. There are over 1,500 slots to choose from so it’s not always easy to know how to get started. The Popular tab is a great place to begin.

You have the likes of Jammin’ Jars 2 (Push Gaming), Gates of Olympus (Pragmatic Play) and Legacy of Dead (Play ‘n GO). You also have some of the very best games like Tombstone RIP (Nolimit City), Dead or Alive (NetEnt) and Starburst XXXtreme (NetEnt).

At the time of writing (late July 2022), you have plenty of new slots like The Rave (Nolimit City), Cash of Command (Play ‘n GO), Born Wild (Hacksaw Gaming) and Millionaire Rush (Big Time Gaming). Still stuck? Click on the Play a Random Game and you could end up with anything.

Megaways Slots

Casimba Casino have no dedicated Megaways slots section but you can enter ‘Megaways’ into the Search function. With over 70 Megaways slots on offer, you’ll find the likes of Primal Megaways (Blueprint Gaming) and Gonzo’s Quest Megaways (NetEnt/Red Tiger Gaming).

Oddly, Big Time Gaming’s Megaways games don’t all appear when you type in ‘Megaways’. Bonanza Megaways, White Rabbit Megaways, King of Cats Megaways and Wild Portal Megaways are all available at Casimba. They are referred to on the site without the ‘Megaways’ in the name so bear that in mind.

Jackpot Slots

Surprisingly, there is no dedicated Jackpot section at Casimba. There’s good news though as you will find all slots in Microgaming’s Mega Moolah series (including Mega Moolah of course). You also have games from the WowPot series (again Microgaming).

Other popular jackpot slots include Mega Fortune (NetEnt). You can find plenty of jackpots in the Must Go Jackpots tab which features Red Tiger Gaming slots. Truth be told, the offer is a little disappointing compared to other UK casinos.

Slots Summary – really good but could be better

Casimba Casino has slots from the majority of slot providers. With the best and newest games on offer, they are missing titles from Playtech, Yggdrasil Gaming, Quickspin and ELK Studios. Furthermore, they don’t have a wide selection of jackpot slots.

With no demo mode available, I do like the fact you can create your own Favourites section. If you’re a slots player, you’ll be more than happy with what Casimba has to offer.

Payment Methods

After you’ve registered and logged in at Casimba, click on the Deposit tab to add money to your account. A new window then opens giving you a number of options. These include debit cards, Trustly, PayPal as well as the money wallets Skrill and NETeller.

Just click on your chosen method and follow the instructions on screen. In all cases, the minimum deposit is £20. There aren’t any fees levied when you make a deposit.

Withdrawals can be a little on the slow side here. All cashout requests are reviewed manually by Casimba and will remain pending for a minimum period of 2 working days. Most cashouts are processed within 24 hours though.

Once approved, they are processed immediately. The money wallets offer the fastest withdrawals. Bank transfer and card withdrawals can take up to 5 working days. There are no fees to withdraw.

One positive here is that withdrawals are processed at weekends. For the quickest withdrawals, PayPal is recommended as its secure, quick and simple. PayPal is also available to use for the welcome bonus. Here’s a table showcasing all payment methods with all the details:

Security and Account Verification

Casimba Casino was founded in 2017 and is part of the White Hat Gaming group. With a series of TV adverts in the UK, they are known for being a reputable group. They haven’t had any fines or issues with the Gambling Commission either. They have active licenses in the UK (account 52894) and from the Malta Gaming Authority (MGA).

With safety guaranteed, data on their site is encrypted using TLS v1.2 at a minimum. You can therefore expect a secure and responsible gaming environment.

As a casino regulated by the UK Gambling Commission, Casimba requires players to confirm their identity before they make a withdrawal. Age verification is automated when you register so ensure you enter the correct details and you are of legal age to gamble online (18+).

You will have to provide ID, photo driving licence or passport in combination a recent utility bill (no older than 3 months old) or a bank account statement. You can email these to a designated address. The process is very straightforward and is usually completed within 1 or 2 days. The Live Chat team are always there to help you if you have any queries.

In terms of Responsible Gambling, you can set deposit limits and game time reminders. You also have the option to close your account, enforce a Time-Out (take a break), self-exclusion as well as access to your account history. If you have any questions or queries, contact their Support team (more details below).

Customer Support

As is increasingly the case in the online casino world, Live Chat is the way to go if you need to contact the customer support team at Casimba. There’s a Live Chat icon on display pretty much everywhere you go. Just click on that and it will open up a new window. It also tells you where you are in the queue so you’ll know roughly how long you’ll have to wait. I have got through quickly enough when I’ve tried (within a minute most times).

Unfortunately, there isn’t a freephone UK number, nor a call back facility. Skype isn’t currently supported either. Saying that, the Live Chat service is very efficient so you won’t encounter any problems. Email support is offered with responses taking a couple of hours at most.

The customer service team operates 24 hours a day, 7 days a week, 365 days of the year though so you’ll always find someone at the end of the virtual line, day or night.

There is a very brief FAQs section but it’s not easy to find (we had to get the live chat to point us in the right direction) and it’s very skinny on detail. There’s no search facility either. If you need information on anything, you probably won’t be able to find the solution yourself and you’ll have to go via the live chat. It’s not the best system we’ve come across but we did find the live chat operators to be helpful and efficient.

Casimba Casino Review Summary

Casimba Casino is a great place to play slot games. With over 1,500 slots, you have titles from all the top providers including Nolimit City, Play ‘n GO, NetEnt, Pragmatic Play and Microgaming. You have the ability to search for games by provider as well as create your own Favourites lobby.

With an Android mobile app, they offer a wide range of popular payment methods including PayPal. Cashouts tend to be processed quickly but can take up to 2 days though. That said, all withdrawals are completely free.

The Casimba welcome bonus is generous but where they excel is with ongoing promotions. Their Loyalty Program gives you bonuses the more you play and there are plenty of opportunities to win cash prizes.