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18+. New players only. 1 bonus offer per player. Min. deposit £20. Max. bonus bet is £5. Bonus spins on selected games only and must be used within 72 hours. Bonus funds expire in 30 days, unused bonus funds will be removed. Bonus funds are 100% match up to £500 on your 1st deposit, 25% match up to £1000 on your 2nd deposit, and 50% match up to £500 on your 3rd deposit. Bonus funds are separate to Cash funds, and are subject to 35x wagering the total bonus & cash. Only bonus funds count towards wagering contribution. Terms apply. BeGambleAware.org

Casimba Casino

  • UK License: 52894 [1]
  • Established in 2017
  • 1,000+ top slot games from 95+ providers
  • 3 stage welcome package – £2,000 bonus + 125 bonus spins

Since first opening its virtual doors in 2017, Casimba Casino has risen in prominence thanks to a series of adverts that have graced UK TV screens. Part of the Imperium Network Solutions group, Casimba is home to over 1,000 slots from a host of top developers including NetEnt, Play ‘N Go, Blueprint Gaming, Barcrest, Microgaming and many, many more. All told, you’ll find content from 95 different slot developers.

The catalogue is very impressive and contains plenty of old favourites as well as many top new releases. Recent arrivals include NetEnt’s Pirate from the East, Blueprint Gaming’s first grid slot, Dragonfall and Play ’N Go’s superbly designed and incredibly volatile Ankh of Anubis.

New players can take advantage of a three-stage welcome package that offers bonuses of up to £2,000 as well as 125 bonus spins.  There are regular giveaways at the casino with players who earn Casimba Points gaining entry into a special draw where the winner will land a fantastic safari holiday package. There’s also a VIP programme.

You’ll have plenty of choice when it comes to deposits and withdrawals – including PayPal. The live chat team is on hand around the clock for any queries you have. Regulated in the UK, Sweden and Malta and available on computer, tablet and smartphone devices, let’s take a closer look at what Casimba has to offer.

Casimba Casino Customer Support

  • Very good Live Chat feature
  • 24 hour support

As is increasingly the case in the online casino world, live chat is the way to go if you need to contact the customer support team at Casimba. There’s an icon on display pretty much everywhere you go. Just click on that and it will open up a new window. It also tells you where you are in the queue so you’ll know roughly how long you’ll have to wait. We got through quickly enough when we tried – within a minute.

Unfortunately, there isn’t a phone option, nor a call back facility. Skype isn’t currently supported either. Saying that, the Live Chat service is very efficient so you won’t encounter any problems. Email support is offered with responses taking a couple of hours at most.

The customer service team operates 24 hours a day, 7 days a week, 365 days of the year though so you’ll always find someone at the end of the virtual line, day or night.

There is a very brief FAQs section but it’s not easy to find (we had to get the live chat to point us in the right direction) and it’s very skinny on detail. There’s no search facility either. If you need information on anything, you probably won’t be able to find the solution yourself and you’ll have to go via the live chat. It’s not the best system we’ve come across but we did find the live chat operators to be helpful and efficient.

Casimba Casino Account Verification

As a casino regulated by the UK Gambling Commission, Casimba requires players to confirm their identity before they make a withdrawal. Age verification is automated when you register so ensure you enter the correct details and you are of legal age to gamble online (18+).

You will have to provide ID, photo driving licence or passport in combination a recent utility bill (no older than three months) or a bank account statement. You can email these to a designated address. The process is very straightforward and is usually completed within 1 or 2 days.

The Live Chat team are always there to help you if you have any queries.

Casimba Casino Deposit & Withdrawal Methods

After you’ve registered and logged in at Casimba, click on the deposit tab to add money to your account. A new window then opens giving you a number of options. These include debit cards, Trustly, PayPal as well as the money wallets Skrill and Neteller. Just click on your chosen method and follow the instructions on screen. In all cases, the minimum deposit is £20. There aren’t any fees levied when you make a deposit.

Withdrawals can be a little on the slow side here. All cash out requests are reviewed manually by Casimba and will remain pending for a minimum period of 2 working days. Most cashouts are processed within 24 hours though.

Once approved, they are processed immediately. The money wallets offer the fastest withdrawals. Bank transfer and card withdrawals can take up to 5 working days. There are no fees to withdraw.

One positive here is that withdrawals are processed at weekends. For the quickest withdrawals, PayPal is recommended as its secure, quick and simple.

Banking Method Min/Max Deposit Min/Max Withdrawal Cashout Time Weekend Cashout Fees
Visa £20/Unlimited £30/Unlimited 24-48 Hours Yes No
NETeller £20/Unlimited £30/Unlimited 24-48 Hours Yes No
Skrill £20/Unlimited £30/Unlimited 24-48 Hours Yes No
Trustly £20/Unlimited NA/NA NA NAs No
PayPal £20/Unlimited £30/Unlimited 24-48 Hours Yes No
Bank Wire £20/Unlimited £30/Unlimited 24-48 Hours Yes No

Casimba Casino: Slots

  • 1,000+ slots
  • Extensive range of developers
  • New slot games regularly
  • Vast selection of Megaways titles

Casimba is a well-designed online casino. That’s true of both the desktop and mobile experience. It’s easy to work your way around the site and the range of available slots is impressive. There are over 1,000 slot games to choose from with 95 developers represented. There are excellent selections from industry biggies including NetEnt, Microgaming, Play ’N Go, NextGen Gaming, Blueprint Gaming and Quickspin amongst others.

You’ll plenty of other slots from other developers too like Big Time Gaming, 4ThePlayer, Ainsworth, ELK Studios, Eyecon, Novomatic, Just For The Win, Lightning Box Games, Nolimit City and Push Gaming. With such a massive selection, you’ll find pretty much every theme and genre covered.

Finding your favourites is easy too. Click on the Games tab at the top of the homepage and you’ll be offered the choice of New Games and Popular Slots as well as a slots by developer. This is very handy if you like games from a specific software studio. You can also add games to a favourites folder.

If you’re feeling lucky, click on the Play a Random Game and you could end up with anything. There’s also a search facility if you know exactly what you’re after.

The Casimba catalogue impresses. You’ll find many old friends here like Book of Dead, Starburst, Danger High Voltage, Rainbow Riches and Immortal Romance. You’ll see plenty of new releases here too with recent arrivals including Rabcat’s North Storm, Red Tiger Gaming’s Eagle Riches, Quickspin’s Polar Paws and ELK Studios’ excellent Egyptian adventure Cygnus.

If you like Megaways slot games, then you’ll find plenty to like here. There are currently 27 Megaways slots available including Bonanza, Bar X Safecracker, Tiki Treasures and many more.

Casimba Casino Bonuses & Promotions

  • Up to £2,000 in bonuses + 125 bonus spins
  • 35 x wagering requirements
  • Regular prize draws

New arrivals at Casimba Casino can take advantage of a multi-stage welcome bonus worth up to £2,000 – that includes up to 125 bonus spins:

  • Deposit 1 – 100% up to £500 + 50 bonus spins on Starburst
  • Deposit 2 – 25% up to £1000 plus 50 bonus spins on Starburst, Gonzo’s Quest or Twin Spin
  • Deposit 3 – 50% up to £500 plus 25 bonus spins on any NetEnt Game

You’ll have 72 hours to use your free spins and 30 days to complete the 35x D+B wagering requirements. Winnings from the free spins are capped at a maximum of £100. If you use Skrill or Neteller to make your first deposit, you won’t be eligible for this offer – use your debit card of PayPal.

Casimba also runs a regular prize draw that sends the winner on an African safari adventure. 5 Casimba points are awarded for every £50 deposited. Reach 1,000 points to enter the monthly draw. That’s really aimed a high rolling players. We couldn’t find much in the way of offers for lower stakes players.

Casimba also runs a VIP programme. Members can expect upgrade bonuses, selected cashback offers, priority withdrawals, free tournament entries and invitations to exclusive promos and events.

References

[1] https://secure.gamblingcommission.gov.uk/PublicRegister/Search/Detail/52894

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T&C Apply

18+. New players only. 1 bonus offer per player. Min. deposit £20. Max. bonus bet is £5. Bonus spins on selected games only and must be used within 72 hours. Bonus funds expire in 30 days, unused bonus funds will be removed. Bonus funds are 100% match up to £500 on your 1st deposit, 25% match up to £1000 on your 2nd deposit, and 50% match up to £500 on your 3rd deposit. Bonus funds are separate to Cash funds, and are subject to 35x wagering the total bonus & cash. Only bonus funds count towards wagering contribution. Terms apply. BeGambleAware.org