Red Queen Casino Review

Red Queen Casino Summary

Red Queen Casino was formed as recently as August 2014 but is part of the Chase Racing company which was founded back in 1994. They operated high street betting shops as well UK course horse racing pitches. They’ve operated online sportbooks and developed 1x2Gaming which is a software company. Red Queen offer you a no download casino with slots from NextGen Gaming, Thunderkick and Cryptologic as well as the only UK casino to offer Playson slots. Licensed fully in the UK, new players will get £10 completely free and a 150% bonus up to £150.

Red Queen Casino Customer Support

Red Queen Casino may have only been around since summer 2014 but they are part of a sports betting company that has run betting shops, has had presence at racing courses and online sportsbooks since 1994. As a result, they have over 20 years’ experience when dealing with customers which is evident in the way they conduct themselves.

You can contact them via email, telephone and Live Chat. I was really impressed with their email service as responses were generally within a couple of hours. However, they only operate their customer support between 9am and 5pm UK time and between Mondays and Fridays.

Live Chat was good too with telephone support available to a UK landline number (free from most mobiles and landlines). As mentioned, they don’t operate round the clock and at weekends which is a little frustrating but when I’ve contacted their support, the level of service has been superb. You can visit the FAQ’s section on the website which covers lots of information – it’s neatly presented which also helps.

Red Queen Casino Deposit & Withdrawal Methods

When it comes to depositing and withdrawing at Red Queen Casino, there’s nothing to worry about – this is because they have a sports betting background so you can expect quick withdrawals. In terms of how to deposit and withdraw, you have all the most commonly-used solutions.

You can use debit and credit cards, NETeller and Skrill (MoneyBookers). There are rumours they will be adding PaySafeCard, Ukash and more importantly PayPal but these are unconfirmed. Anyway, the minimum you can deposit is £10 and there are no fees at for depositing or withdrawing with any of the payment methods.

When it comes to withdrawals, Red Queen Casino processed them with 24 hours which is superb. However, as touched on above, their support teams don’t work on weekends meaning that weekend cashouts are not available. That’s the only real negative I can see but then again many casinos don’t offer this either.

There is no manual flushing available but you can reverse your cashout request if you contact support. A lot of casinos allow you to cancel the cashout by clicking a button but at Red Queen Casino, you need to contact support which makes it that little bit harder to do so.

When it comes to verifying your account, they will try and verify you via the electoral roll and phone databases for example but they may require identification. They have a dedicated email address for banking (payments@redqueencasino.com) which really helps in my opinion. I had my account verified within 45 minutes though which I was pleased about.

Red Queen Casino Slots

Red Queen Casino offers over 140 casino games including all your favourites such as blackjack, video poker and roulette. When it comes to slot games, they have just over 100 with titles from NextGen Gaming, ELK, Cryptologic, Thunderkick and Playson.

The latter is important as they are the only online casino in the UK (at time of writing) to offer Playson slots. You have games such as Alice in Wonderslots, Wild Hunter, Dracula’s Family, Fruits of Ra and Odysseus. Playson games have a nostalgic feel to them and are more often to not medium, medium to high and high variance titles which is what I love to play.

My personal favourite is Alice in Wonderslots which is very volatile so don’t expect much – it has a maximum win of 9,000 times your stake! However, look out for the expanding Alice symbol which can really boost your payouts, especially in the free spins feature.

When it comes to NextGen Gaming, you have Titan Storm, the branded Judge Dredd and the entertaining Gorilla Go Wild (which is also available on mobile and tablet devices). You also have classics such as Medusa and Mad Mad Monkey. As for Cryptologic, ELK and Thunderkick, popular games such as Esqueleto Explosivo, Arcader, Birds on a Wire and Superman are good choices.

All the slots are available to play for free in your browser which helps and there is no software to download. They will be adding games from Aristocrat and other software providers in time and I expect Red Queen Casino to grow quite a lot in the coming months. The main attraction for me is their exclusive offering of Playson slots which I’m sure you’ll love once you try them.

Red Queen Casino Bonuses & Promotions

New UK players are Red Queen Casino are welcomed with a few offers. First up there’s a £10 no deposit bonus (i.e. £10 completely free). All you need to do is register an account and click on the ‘Claim Now’ button when you are greeted with a pop-up. You will receive a text message within 10 minutes with a 3 digit code – enter the verification code and click ‘Submit’ – the £10 free will be automatically credited to your account.

The £10 no deposit is only valid for new players. However, the maximum you can win from the £10 free is £100 which means if you make a withdrawal, anything over £200 will be discarded. The £10 free also comes with 75 times wagering requirements in order to withdraw (up to £100).

When it comes to deposit bonuses, Red Queen Casino has 3 on offer. Firstly there is 150% welcome bonus up to £150 – deposit from £10 to £100 to get a 150% match. If you were to deposit £100 for example, you’d get £150 free and £250 in total to play with. The welcome bonus comes with 25 times deposit plus bonus wagering requirements with slots contributing 100%.

Then there’s a 100% matched deposit bonus up to £200 on your second deposit – i.e. deposit £200 and get £200 free. Finally, there’s a 50% matched deposit bonus up to £250 on your third deposit. If you deposited £500 for example, you’d get £250 free – that’s £600 free if you took the maximum bonuses available. I must add Red Queen Casino don’t offer many weekly promotions as of yet but that’s something that will come soon – just keep an eye on our news section for more information.

I’ve read enough, sign me up