PlaySunny Review

Expert Rating: 3.5 out of 5
Review by Martin Backhouse
Last update 16th November 2021
Review by Martin Backhouse
Last update 16th November 2021

Launched back in 2017, PlaySunny is a UK casino that’s improving year on year. With well over 600 slots and many more table games and live casino titles to pick from, there’s something for everyone. New players can enjoy a welcome bonus of up to £150 plus free spins on Book of Dead. There is also a loyalty program where existing customers can convert points into bonus cash or bonus spins. Discover everything you need to know about this casino in our honest and unbiased PlaySunny review.

Welcome Bonus
50% up to £150

18+. New players only. 50% bonus on first deposit up to £150 & 150 Bonus Spins (50 Bonus spins per day for 3 days) on Book of Dead slot only. Min first deposit of £20. Max bonus £150. Max bonus bet £5. Max bonus cash-out £250. 40x wagering requirements. Bonus expiry 30 days. Bonus spins expiry 2 days. Game restrictions apply. Further Terms Apply. Further Terms Apply #ad

Company
Dazzletag Entertainment Limited
Established
2017
Licence
39358 (UKGC)
Theme
Classic Casino
Mobile Casino
Browser Based
Slots
630+
Welcome Bonus
50% up to £150
Loyalty Program
Yes
Minimum Deposit
£10
Cashouts
3 - 5 Days
Live Chat
9am-12am daily
Telephone
N/A

PlaySunny Review

PlaySunny has been on the scene since 2017 and is growing in popularity all the time. The site is well laid out for easy navigation, and there are plenty of games and bonuses on offer.

There’s a decent offering of slots with over 600 available, but this is still considerably less than the 2000+ you’d find at well-established casinos in the UK. There is more than enough new, classic and trending slots to keep you entertained, though.

The PlaySunny welcome bonus includes a 50% bonus up to £150 as well as 150 Bonus Spins on Play’n GO’s Egyptian classic Book of Dead.

Players can expect regular bonuses once registered too. As well as reload offers, there’s also a very good loyalty programme. But how does this casino fare against the competition overall? Find out in our comprehensive PlaySunny review below.

Top 5 Facts

Welcome Bonus - 100% Bonus up to £100

playsunny-welcome-bonus

The PlaySunny welcome bonus comes in 2 parts, which is good to see as a lot of offers only have one part. The first is a 50% bonus up to £100 on your first deposit. The second is 150 bonus spins on Book of Dead.

Simply sign up successfully and deposit £20 or more initially. Although the minimum deposit at the casino is £10, you must deposit at least £20 to qualify for the welcome offer. It’s also important to note here that Neteller, Skrill and Prepaid cards are excluded from the welcome offer.

You will get your deposit bonus straight away, and you’ll have 30 days to wager the bonus amount 40x. This is pretty good as a lot of casinos require you to wager both the deposit and bonus amounts, which effectively doubles the requirements.

The 150 bonus spins will be credited in 3 daily increments of 50 spins and they must be used within 48 hours of receiving them.

To claim your PlaySunny bonus, follow this simple step-by-step guide:

  1. Sign up for a new account.
  2. Deposit a minimum of £20. Skrill, Neteller and Prepaid cards are excluded.
  3. No PlaySunny promo code is required to claim this offer.
  4. Wager the bonus amount 40 times within 30 days.
  5. Use the bonus spins within 48 hours of receiving them.
  6. Withdraw any potential winnings back to your account. The maximum win is £250.

Visit PlaySunny Casino

18+. New players only. 50% bonus on first deposit up to £150 & 150 Bonus Spins (50 Bonus spins per day for 3 days) on Book of Dead slot only. Min first deposit of £20. Max bonus £150. Max bonus bet £5. Max bonus cash-out £250. 40x wagering requirements. Bonus expiry 30 days. Bonus spins expiry 2 days. Game restrictions apply. Further Terms Apply. Further Terms Apply #ad

Existing Customer Offers

At the time of writing this PlaySunny review, the only clear promotion listed on the site was the loyalty programme. They do state on the site that reload bonuses are a regular occurrence though, so keep an eye out for those in the Promotions area and via their newsletter if you opted into that when registering.

Let’s delve deeper into the loyalty programme and how good it is.

PlaySunny Loyalty Program

The main thing you need to know here is that wagering real money will get you loyalty points. It’s very similar to the other loyalty schemes on the market in that sense. The amount of Loyalty Points you’ll receive depends on the amount wagered and the game type.

There are also Experience Points (XP) to be accumulated as part of the loyalty program. You cannot technically spend the XP, but there are plenty of rewards such as:

  • Personal Account Manager
  • Tournaments
  • Loyalty Point Rewards

There are 10 different XP levels, with each new one giving better rewards. Again, you don’t need to do anything special here, XP and Loyalty Points will just build up as you play.

Overall, it’s a little different from your standard Loyalty Program in a good way. Essentially, the more you play, the better the perks will be and the higher XP level you will reach.

Site + Mobile

playsunny-casino-site

There’s a distinct holiday theme at PlaySunny with palm trees in the background and parrots on promo banners. The nav menus are red, which makes them stand out, and there’s also plenty of blue and white to make it really easy on the eye. Some sites look dull but you certainly cannot say this is the case here.

At the very top of the page, once you’ve used your PlaySunny login, you will see your balance, bonus balance and any loyalty points that have been collected in an easy to understand gauge. Just below that are links to different areas of the site such as your account and the support page.

There is a blue navigational menu in the middle of the screen where you can select different games. You can pick from the following categories:

Slots Jackpots Slingo & Instants
Live Casino Casino My Favourites

We’re interested in ‘Slots’, and ‘Jackpots’ here. The Jackpots section lists in alphabetical order all of the games with a jackpot, of which there are over 35 at the time of writing this PlaySunny review. The Slots section is divided into 3 parts:

  • Newest Video Slots
  • Classic Slot Machines
  • Video Slots

You can use the search function to find your favourite game, which can be found in the blue navigational menu.

But what could be improved here is that the slots could be divided into providers to make it easier to find what you’re looking for. They’re all just listed in alphabetical order, so you need to scroll through 600+ slots to find Wish Upon a Jackpot Megaways for example if you don’t search for it.

If you like other games such as blackjack and roulette, you’ll find live tables in the Live Casino area and Random Number Generator versions in the Casino section.

Finally, if you select the promotions tab on the top navigational menu with the red background, you will see a separate menu pop up on the left that’s also in red. This is where you can find all the information around the loyalty program, XP levels, responsible gaming, payout rates, and support channels. It’s a very helpful area.

Note that there’s always a speech bubble in the bottom right of the site. This is for quick access to PlaySunny live chat. It’s not open 24/7, so if you click on the icon out of hours, you will be asked to fill in a contact form instead.

PlaySunny Mobile Casino

Although there’s no PlaySunny app on Android or iOS, you can play on smaller devices via a web browser. The mobile site is fully optimised for smartphones and tablets.

The layout is similar to the desktop version, but the blue nav bar you see on desktop is not there. It makes it a little harder to find what you’re looking for without the different categories, but the search function is available in the menu at the bottom of your mobile to help with that.

New players can also claim the PlaySunny welcome bonus on mobiles and tablets. But please note as a reminder that Prepaid cards, Skrill, and Neteller are all excluded from the promotion.

Slots

playsunny-slots

There are plenty of PlaySunny slots listed with 630+ available. These range from Progressives and classics to video slots and Megaways. They are supplied by the following software providers:

1x2gaming 4 The Player Big Time Gaming Blueprint Gaming ELK Studios
Eyecon Fantasma Gamevy Golden Rock Studios Hacksaw Gaming
Inspired Iron Dog Just For The Win Line 5 Microgaming
NetEnt Red Tiger ReelPlay Scientific Games Slingo Originals
Stakelogic Yggdrasil

New + Popular Slots

Some of the best new titles listed among the 630+ slots include Nolimit City’s Mental slot and Pirate Pays Megaways from Big Time Gaming. Unless it’s really new as in a couple of days old, it will be listed with all the other slots in the main video slots section.

When you head to the slots section, the first category you’re greeted with is the newest video slots. There are only a few listed here at a time, and this changes regularly as more slots are added.

35+ Jackpot Slots

Your chance to play for huge progressive jackpots is in this area. There are over 35 PlaySunny slots listed here with jackpots attached to them.

You may be disappointed to see that Mega Fortune isn’t listed, but there are plenty of other top titles here including different types of Mega Moolah slots, Queen of Alexandria, Wheel of Wishes, and Sisters of Oz WowPot.

70+ Megaways Slots

There’s no separate category for Megaways titles, so you either need to search for the game if you know what you want to play or scroll through the whole list of available slots. There are many available including Iron Dog’s 1 Million Megaways BC, Beetlejuice Megaways, and What the Fox Megaways.

The good thing is that you can favourite slots by clicking the sun icon next to the name of the game. This will add it to ‘My Favorites’ on the blue navigational menu for quick and easy access next time.

Slots Summary

There’s a good balance of new titles and older video slots that are popular and have stood the test of time over the years. With many providers listed, there are games with themes that cater to all types of players.

Due to the lack of different categories, we’d highly recommend making use of the search function. Additionally, if you like a game, add it to your favourites so that you can find it a lot quicker next time.

Payment Methods

£20 minimum deposit

There isn’t a huge number of payment options for PlaySunny UK players, to be honest. Skrill and Neteller are available, which is great, but they’re both excluded from any promotions. That leaves Trustly, a debit card of paysafecard.

Unfortunately, PayPal is not an option here, and you won’t find the likes of MuchBetter or Apple Pay either. We’d love to see these added in the future, but after speaking to live chat, there are no immediate plans for them to do that.

The minimum deposit is listed at £10, which is the typical value across most casinos. However, the minimum deposit for the welcome bonus is £20, so don’t get caught out with that.

3-5 day withdrawal timeframe

PlaySunny processes all withdrawal requests within 24 hours, with all payment methods reaching your account within 5 days.

Here’s a helpful table showing the PlaySunny withdrawal and payment details:

Banking Method Min Deposit / Withdrawal Withdrawal Time
Debit Card £10 / £10 3-5 days
Neteller £10 / £10 3-5 days
Skrill £10 / £10 3-5 days
Trustly £10 / £10 3-5 days
paysafecard £10 / N/A N/A

Security and Account Verification

PlaySunny is operated by Dazzletag Entertainment Limited, and they hold a valid UK licence from the Gambling Commission under account number 39358.

The casino holds a valid licence in Malta too, which reaffirms their trustworthiness as a brand. They are consistently adhering to the strict rules and regulations in place in two separate territories.

Player security is also of paramount importance to them as we note the 128-bit SSL encryption technology in place as well as a dedicated responsible gaming area to offer players support.

Although you may well be automatically verified when signing up, you may be required to manually send in some ID to prove who you are if they can’t verify your account straight away. This is secure and standard practice at all casinos. PlaySunny UK players are treated no different in that regard.

Customer Support

First impressions here are OK. They don’t offer as much as some of their competitors, but there are still some solid avenues of support for PlaySunny UK players.

Firstly, there’s a basic FAQ section visible as soon as you hit the support tab in the navigational menu at the very top of the screen. It does cover most of the common queries here though, and it’s great to see that there is an FAQ section as not all casinos have one.

PlaySunny Live chat is available between 9am and midnight 7 days a week. When you see the speech bubble in the bottom right turn from orange to green, this is when you know there are live agents available to help you. It’s the best way to get in touch if you need a quick answer to a query. We were waiting no longer than 30 seconds on average to be connected.

Outside of these hours, an email is your best way to get in touch. They can be reached at [email protected] any time of the day, although you could be waiting up to 48 hours for a reply. There’s no phone number and no social media help channels. We’d always recommend live chat first as the agents are responsive and knowledgeable.

Review Summary

Although there might not be as many slots and games available here compared to the top UK sites, there’s still plenty on offer to keep players entertained. Many of the most popular titles are listed and there’s a good variety too.

The PlaySunny welcome offer is a very fair and attainable one. It offers two rewards instead of just one and comes with 40x wagering and a 30-day expiry date. But please remember to deposit £20+ initially to qualify for this bonus.

Visually, although the site may look a little dated, the bold colours make it very easy to navigate. But one thing we’d like to see improved here is the slot categories. It could be made much simpler to find some of the slots by adding separate categories in the navigational menu. Unless you know what you want, you need to scroll through them all.

The loyalty program is another added bonus here and the casino has some great things going for it. It’s clear to see why they’re growing in popularity. Overall, PlaySunny casino is certainly worth your time.

PlaySunny FAQs

What is the PlaySunny welcome bonus?

Deposit £20 or more to receive a 50% matched deposit bonus up to £150 plus 50 Bonus Spins on Book of Dead. With wagering requirements set at 40x, the PlaySunny welcome bonus is very fair and attainable.

Are there PlaySunny bonuses for existing players?

Yes. Reload bonuses are regularly available via their newsletter and during special events. There’s also an impressive loyalty programme for players to enjoy.

How many PlaySunny slots are there?

There are over 600 PlaySunny slots listed. They don’t specify a figure so we asked customer support via live chat and they confirmed the number for us. With new slots being added regularly, expect this number to rise weekly.

Is there a PlaySunny app?

No, there is no Play Sunny app for iOS or Android users. However, the casino does have a fully optimised mobile site that can be accessed via your mobile web browsers. It runs well on mobile devices.

Does PlaySunny accept PayPal?

No, PlaySunny UK players cannot use PayPal to deposit or withdraw funds. If this changes at all, we will let you know.