mybet Casino is an instant play casino offering mainly Novomatic, Aristocrat and NextGen Gaming slot games. They've been around since 2002 and have over 160 slots to play. They process cashouts within 24 hours and offer a very generous 100% first deposit bonus up to £500.
When it comes to customer service, they offer all the usual contact methods such as email support, live chat, fax, telephone support and onsite messaging. However, the telephone number is a Maltese number so isn’t free and operates from 9am to 9pm daily. Additionally, the live chat is available 24 hours a day which is great.
Whilst this may not paint the best picture of mybet Casino, their support is excellent and I have been really impressed when sending over my verification details for example. I have emailed them a couple of times and been sent a response within a couple of hours.
There is a comprehensive ‘Help’ section on the site which really helps and has a lot of detail. Overall, the customer support at mybet Casino is definitely good enough for me (and I play online every single day) – I found them to be professional and very methodical (when I’ve ever needed to contact them that is).
mybet Casino offers all the most popular banking methods such as Skrill, NETeller, Paysafecard, Bank Transfer, and debit and credit cards. However, if you deposit via credit card, Skrill, NETeller or Paysafecard, they do incur a 1-3% fee. I would stick to a bank transfer or a debit card to deposit at mybet Casino (I always use my debit card as it’s free and convenient).
When it comes to withdrawals, there are no fees to cash out using Skrill, NETeller and bank transfers to Euro currency countries. If you transfer to a non-Euro currency country such as the UK, there is a fee for withdrawing. Just for your reference, the minimum withdrawal amount is £30.
In terms of processing time, it states on their website that withdrawals are processed between 1 and 3 days – however, I have cashed out 4 times now and every single one was within 24 hours (after I have been verified). When you request your first cash out, you need to provide them with identification documents (such as passport/driver’s license) to prove who you are. This is a requirement at all reputable operators and it protects you as well as them – its part of their Malta gaming license which is pretty standard nowadays.
mybet Casino has a great range of slot games from software providers such as Novomatic, Aristocrat, Amaya Gaming, NextGen Gaming, Ash Gaming, Cryptologic and Net Entertainment. You have over 160 slots to play via their no download casino.
I personally like the fact they have both Novomatic and Aristocrat slots in their casino – this means you can play slots such as Book of Ra Deluxe, Rainbow King, Lord of the Ocean, Choy Sun Doa and Where’s The Gold. As I write this review, more Aristocrat slots will be added (and obviously reviewed by us!). I particularly like them as they offer a wide range of Novomatic slots.
You also have other great games such as 300 Shields, Medusa and Mad Mad Monkey. The 300 Shields game is a cult slot in that it offers the possibility of a massive 300x multiplier in the free spins feature.
Finally, you could head over to their Games section and play NetEnt-powered slots – you can play these graphic and animation-rich games such as Gonzo’s Quest, Scarface, Robin Hood Shifting Riches and Demolition Squad. One of my all time favourites is Piggy Riches as it you can earn up to 28 free spins with a 6x multiplier in this high variance game.
mybet Casino offers new customers a 100% deposit bonus up to £500 on their first deposit. You can deposit as little as £25 or as much as £500 and you will receive a 100% match. For example, if you were to deposit £100 on your first deposit, you would receive £100 free. This is credited to your account once you complete the wagering requirements (see below).
Once you make the deposit, the bonus is instantly activated in the casino system. A pop-up window will appear informing you what bonus amount you will receive. When it comes to cashing out the bonus, you need to complete the 30 times deposit wagering requirements within 10 days of registering. Keep to the slot games as they contribute 100%. If you want to check the status of your bonus, click on the ‘My Account’ link in a game window.
They also have ongoing promotions – some of which aren’t advertised on the website – these will be sent to you via email which is more personal and based on how much you play. There’s a standard 100% reload bonus up to £50 every month as well as a multi bonus which is 10% up to £100 (3 times). Finally, you can also get free spins on new NetEnt slots at mybet Games – the game is always the new release.
