Mr Green Casino Review

Mr Green Casino Summary

Mr Green Casino has only been online since 2008 but has earned a solid reputation – it’s regarded as one of the best online casinos around. They offer over 1,500 online slots from lots of different software providers (IGT, NetEnt, Microgaming and NextGen Gaming) and offer Online-Slot.co.uk readers an exclusive 40 no deposit bonus spins on Play ‘N Go’s Book of Dead, a 100% match bonus up to £100 plus 200 more bonus spins. They also offer fast 24 hour cashouts including PayPal and at weekends.

Mr Green Casino Customer Support

Mr Green Casino offers customer support via local telephone numbers as well as email – their response times via email are very good and waiting times via telephone were very short and sometimes non-existent. Their email and telephone support is available between 6am and midnight UK time.

Mr Green also has a Live Chat service – both live chat and telephone support are available 24 hours a day, 7 days a week meaning you can always contact them with any queries or questions you may have. I found Live Chat to be the quickest way with waiting times a couple of minutes at most. If you use Twitter, their customer service team is available Monday through Friday from midday to 9pm UK time.

They have a great Help Center section which can be located via the ‘Help Center’ link at the bottom of their website. They have a search function as well as sections dedicated to general inquiries, registration and login, account verification, depositing, withdrawals, sincerity, Green Gaming (their policy of taking care of their customers) as well as information about Live Casino, Slots and Sportsbook.

If you want to locate help quickly, there’s a green ‘Help’ button in the bottom right-hand corner of the window – you can type in your query or Live Chat will start. Mr Green Casino have become one of the most popular online casinos in the world and this is due to both their offering and their customer service orientated nature.

Mr Green Casino Deposit & Withdrawal Methods

Mr Green Casino offers all the major banking methods like credit/debit cards, bank transfer, PayPal, Skrill, NETeller and PaySafeCard. The minimum deposit is £10 and the maximum is dependent on the payment option.

Mr Green has no fees is you deposit via a VISA/MasterCard credit card – there are no fees now for either. You can also deposit via NETeller, Skrill, Entropay, PayPal and PaySafeCard completely free too. Deposits are also instant. If you want to perform a bank transfer, you can use Trustly – this won’t be instant due to banks’ processing times.

In terms of withdrawals, Mr Green Casino will process your cashouts within 12 to 24 hours – I’ve receive my winnings within hours before by using PayPal. Mr Green also processes casino withdrawals at weekends which is a huge plus. As for fees, they charge a £1 fee for withdrawals up to £100 and 1% for cashouts of over £100. The maximum withdrawal fee will be £10. Just for your reference, the minimum withdrawal amount is £30.

As for the UK Gambling Commission’s requirements, you will need to verify who you are before you withdraw money – when you sign up, entering the correct details will ensure age verification is done. Once you want to withdraw, you will need to provide documents like your driver’s license, copy of a utility bill and copy of your payment method (like front and back of your debit card or a screenshot of your e-wallet solution).

This is common practice though so don’t be alarmed. This is required as part of their operating license and all reputable online casinos now request this (if they don’t, you should be alarmed). Mr Green Casino has a dedicated section to uploading documents which does help.

Mr Green Casino Slots

Mr Green Casino focuses on online slot games – they have over 1,500 of them to play with games available to play in your browser or via a smartphone of table devices. With slots from all the big slot providers, you can find slots from Net Entertainment, Blueprint Gaming, IGT, NextGen Gaming, Microgaming, Play ‘N Go, Yggdrasil Gaming, Novomatic, 1×2 Gaming, Iron Dog Studio, Pragmatic Play, Push Gaming, Nolimit City, Playson and countless others.

When it comes to IGT slots, you have most of their portfolio including Las Vegas favourites Cleopatra, Da Vinci Diamonds and Wolf Run as well as other IGT games like Action Jack, Wolf Ridge, Electric Tiger and King of Atlantis. If you’re looking for Microgaming slots, you have the favourites Immortal Romance and Thunderstruck II as well as Lara Croft: Temples and Tombs, Agent Jane Blonde Returns, Lucha Legends and Highlander.

As for NextGen Gaming, Medusa Megaways is recommended – when it comes to NetEnt, you have the volatile Dead or Alive II and television series inspired Vikings.

Other slots worth mentioning include Play ‘N Go’s Raging Rex, Big Time Gaming’s Lil’ Devil, Blueprint Gaming’s Legacy of Ra Megaways, ELK Studios The Wiz, Iron Dog Studio’s Viking Wilds, Pragmatic Play’s Pirate Gold, Push Gaming’s Immortal Guild and Red Tiger Gaming’s The Equalizer. They also have an extensive list of Novomatic slots like Book of Ra: Temple of God, Myth of Medusa Gold and Asgard’s Thunder.

If you like jackpot slots, look no further than Hall of Gods or Mega Fortune though – the latter is the world’s most popular jackpot slot and paid a mind-blowing €17.8 million win recorded in January 2013. Back in November 2011, a Swedish customer won an amazing £1,643,335 playing the Arabian Nights jackpot slot game – this was the “largest single win paid out by Mr Green Casino” and was won with a €5 bet.

Mr Green Casino Bonuses & Promotions

Mr Green Casino welcomes all Online-Slot.co.uk readers with an exclusive 40 bonus spins on Play ‘N Go’s Book of Dead – no deposit needed. Just sign up to get them. Then you’ll get a 100% first deposit bonus up to £100. Once you’ve staked £20, you will 100 Starburst bonus spins and 100 more (20 per day for 5 days) across other NetEnt slots.

In terms of the exclusive no deposit bonus spins, deposit bonus and subsequent bonus spins, winnings are subject to 35x wagering requirements (stick to slots as they contribute 100% – other casino games like Blackjack contribute far less so not worth playing if you’re using a bonus).

One thing I thought I’d mention is the fact that Mr Green Casino offers their players regular promotions – these consists mainly of event driven offers where you can get free spins mainly. They tend to celebrate events like the coming of Spring whereby you can bonus spins every day for a week or 2. Just keep an eye out on the News section where details of their promotions are published.

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T&C Apply New players only. 18+ www.begambleaware.org. 35x wagering applies to Bonus Cash and Spins. Deposit of £20+ unlocks a 100% Match Bonus up to £100 in Bonus Cash, subsequent wager of £20+ on slots unlocks 100 Starburst Bonus Spins and 5 days of 20 Bonus spins. Bonus Spin Games: Starburst, Asgardian Stones, Gonzo's Quest, Finns & the Swirly Spin, Aloha or Fruit Spin.