Gala Casino is a relatively new online casino where you can play a wide range of quality slot games including Playtech-powered slots. They have a competitive 100% welcome bonus up to £400 as well as a £500 VIP bonus. Cashouts are processing with 24 hours and there are no fees either. Customer support is good with a variety of methods to keep on contact. A solid online casino with great slots – what more can you want?
Gala Casino is primarily a Playtech-powered casino where you can play via the website and via the Download product. There are many slots available via the Download product but I much prefer the flash casino (the one you can play in your browser). You can play movie slots such as Gladiator, King Kong and Rocky. You can also play the Marvel series slots such as Fantastic Four, Iron Man 2 and The Incredible Hulk. I also recommend you try out Great Blue and Frankie Dettori’s Magic Seven.
Furthermore, and side by side to the Playtech slots, you will see IGT powered slots. These include Cleopatra, Cleopatra II, Da Vinci Diamonds, Star Trek and Siberian Storm. There are also Ash Gaming slots such as Alice’s Wonderland (a personal favourite), Midas Millions, Leprechaun’s Luck and Captain Cannon’s Circus of Cash.
In total there are over 140 slots to choose from via the browser with just over 100 slots available in the download casino (download is all Playtech). Gala Casino is a great choice to play your favourite slots as there isn’t a casino online where you can play such an extensive selection of Playtech slots side by side with IGT and Ash Gaming slots.
There are also jackpot slot games at Gala Casino – some are mentioned above (like Alice’s Wonderland and the Marvel slots) but you have Pharaoh’s Treasure (a superb Egyptian-themed Ash Gaming slot) and the Monopoly MegaJackpots slots (Cluedo, Monopoly and Cleopatra).
Gala Casino has a 100% welcome bonus up to £400 for Online-Slot.co.uk readers. To claim, you need to make a single deposit between £10 and £400. Then you need to accept the bonus by clicking on the ‘Buy In’ button on welcome bonus page. Then you will receive your bonus instantly.
The bonus is added to the ring fenced balance section of your account meaning that you can withdraw it once you’ve complete the wagering requirements. In order to cashout the welcome bonus, you need to wager the deposit plus bonus 20 times. In terms of game contribution, no need to worry as slot games contribute 100%. One more thing, the bonus expires after 14 days of acceptance so you should complete the wagering by then (pretty standard).
If you are a VIP player, you can get a 50% welcome bonus up to £500. Deposit £1,000 to get £500 free. The process is the same as the one outlined above and the wagering requirements/game contributions are exactly the same. As a VIP, you will get higher deposit limits, faster cashout timesand naturally, bigger bonuses and exclusive promotions.
Depositing and withdrawing at Gala Casino is a doddle. You can use debit/credit cards, wire transfer and a whole range of e-wallet solutions such as Skill/MoneyBookers, PayPal, NETeller, PaySafeCard and Click2Pay amongst others. The minimum deposit limit is £10 for all payment methodsbut the bonus range starts at £20 (just so you know).
First things first, Gala Casino charges no fees on any payment method to deposit or withdraw your money. Cashout times are good as it takes up to 24 hours to process your withdrawal requests. This includes weekends too. Obviously if you withdraw using a debit or credit card, it will take 2 to 3 days to get to you but if you use PayPal or NETeller for example, you will have it generally within a day.
ID is required when you first withdraw – this is pretty standard. In terms of the reverse withdrawal/pending time, you can do this right up until your payment is process. Unfortunately, there is no way to manually flush your account or decrease your reverse period. Finally, if you are a VIP player, cashouts are processed in an hour. Might be best to deposit big to get VIP status for super fast cashout times.
Overall, Gala Casino pay out withdrawal requests quickly and on weekends too. I managed to get 2 payments to PayPal within 12 and 16 hours respectively. A solid and long-standing company – there’s no need to worry.
Customer service at Gala Casino was as it should be really. Live Chat was very quick every time I used it and there both helpful and informative. Their ‘Help’ section is one of the most comprehensive I’ve ever seen with pages and pages or frequently asked questions and information.
Anyway, you can reach their support team via email, Live Chat, fax and a freephone telephone number. I tried the UK freephone number twice with no problems whatsoever – I didn’t have to wait long at all. I have no doubts that Gala Casino does a good job supporting their customers, whatever issues may arise. A solid operation overall.
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