Chilli Casino Review
Launched in 2018, Chilli is an online casino boasting over 600 slot, jackpot, table and live dealer games. Fully-licenced and regulated by the UK Gambling Commission, it’s brought to you by bgo Entertainment Ltd, the team responsible for other popular UK casino brands like bgo Casino. Players can expect titles from all the biggest software providers in the casino gaming industry, including NetEnt, Playtech and Blueprint Gaming. There’s also a generous Chilli Welcome Offer, providing new sign ups with a 100% bonus up to £150 plus 10 wager-free free spins.
Chilli Casino Customer Support
Though it features a hot mix of over 600 games, the Chilli site is incredibly sleek and easy to navigate, so you shouldn’t have any trouble finding your way around. However, if do have any questions as you play, you can find support from Chilli’s UK-based Customer Service team.
They’re on hand 7 days a week, between the hours of 07:30 am and 01:00 am (UK time). Get in touch via email or Live Chat on the ‘Help’ page.
On the Help page you’ll also find a link to a handy Frequently Ased Questions section. Here you can find immediate answers to common questions about withdrawing and depositing, bonuses, verification, rewards and more.
Chilli Casino Account Verification
When you sign up for a Chilli Casino account, they will try to complete a verification check automatically – if you are over the age of 18 and enter the correct information, your account will be verified there and then. However, if Chilli requires further information from you, they will contact you via email.
If identification documents are required (like your driver’s license, passport, utility bill etc), you need to send them individually via email. Your documents will be secure and will be processed within 24 hours at most. A legal requirement from the UK Gambling Commission, here’s some examples of documents you may be asked for:
- Identification: passport, driver’s license or ID card
- Proof of address: utility bill (issued within last 3 months)
- Copy of payment method – copy of front/back of debit/credit card, copy of bank statement, proof of e-wallet (screenshot of Skrill or NETeller) account
Regarding the documents, you need to make sure the copies are legible and can be read easily. You can scan your documents or use your smartphone’s camera to take pictures.
Chilli Casino Deposit & Withdrawal Methods
Chilli provides players with a choice of trusted payment methods, including Visa, Mastercard, PayPal, Maestro, Skrill, and Neteller. It’s worth noting that you will be charged a small fee for withdrawing and depositing cash to your account. However, the transaction process is safe, secure and hassle-free, with withdrawals usually processed within 24 to 48 hours.
As a responsible online casino operator, Chilli Casino also provides optional deposit limits for players. Simply visit your account settings to place a daily, weekly or monthly cap on how much you can deposit to your account.
Mr Green Casino Slots
As well as a solid choice of online and live casino tables, Chilli boasts one of the most expansive collections of slot games we’ve seen online. From classic 3-reelers to the latest progressive jackpot slots, scroll through the different game categories to find slots from all the biggest providers in the casino gaming industry. These include NetEnt, Blueprint Gaming, Playtech, IGT, Microgaming and Quickspin.
With so many slots to choose from, there really is something to please every taste, bankroll and ability at Chilli. Fans of fruit machines can play Super Hot Fruits, Sevens High and Fruit Spin. Movie buffs can indulge in branded slots like Jumanji, Grease, RoboCop and Rocky. And jackpot hunters can try their luck with Age of the Gods, Mega Fortune and Jackpot Giant.
I like the fact that on the homepage you can see trending slots, featured slots (the most popular slot games), games you may like and new ones. You also have jackpot slots, daily jackpot slots (by Red Tiger Gaming and Playtech) as well as table, card and live dealer games. There’s also slots by theme – Myths & Legends, Animals & Nature, Showtime (branded slots), Irish luck, Fruits & Jewels, Egyptian, Super Hero, Sports, Oriental, Fairy Tale and others.
In the All Games section, you can filter the slots by developer which really helps if you know what you’re looking for. I would personally recommend the Kingdoms Rise slots by Playtech with Kingdoms Rise: Reign of Ice my favourite – this slot series have great graphics, good bonus features, progressive jackpots and a unique Kingdoms Rise shop where you can buy enhanced and new bonus features!
Chilli Casino Bonuses & Promotions
When it comes to casino bonuses and promotions, Chilli are generous. New players are treated to a 100% bonus up to £150 plus 10 wager-free free spins on their first deposit. The free spins come with no wagering requirements and can be used to play a selection of NetEnt slots, including Starburst and Finn and the Swirly Spin. The bonus, on the other hand, can be used on any non-jackpot slot game on the site.
Rest assured Chilli don’t only treat new players. There’s a Club Chilli loyalty scheme, allowing you to collect and swap Chillies for Free Spins or cash as you play. There’s also a Hot Promos page, which is regularly updated with new offers and prize draw giveaways.
T&Cs: 18+. New Customers only. 100% Match Bonus up to £150 on 1st deposit + 10 Free Spins. 50x wagering. Game Weightings apply. Max bet 10% of Bonus up to £2.50. Max win £2,000. 7-day expiry on Bonus. Selected games only. No wagering requirements on Free Spins. No Neteller/Skrill. Min deposit £10. Deposit/Withdrawal fees apply. Full T&Cs apply