CasinoRoom Review

CasinoRoom Summary

CasinoRoom was formed in 2005 and they offer you a no download casino with more than 500 slots – you have games from Net Entertainment, Microgaming, NextGen Gaming and WMS Gaming amongst others. With 24-hour customer support and 24-hour cashouts, you can get 50 free spins (10 per day) when you sign up. Then you choose from 3 options on each of your first 5 deposits. You can choose from up to 700 free spins to up to £2,100 in bonuses!

CasinoRoom Customer Support

Customer support at CasinoRoom is what you'd expect – available 24 hours a day and 7 days a week, you can contact their team via email, Skype, Live Chat and telephone. Update (2nd of May 2014) – they have added a UK telephone number but it's a London based number. Instead, you could contact them via Live Chat or Skype (which are free of course).

I found the support team to be friendly, knowledgeable and efficient – they directed me to the 'Help' section of the website where there was sufficient information that I needed. They have also told me they are working on a Deposits/Cashouts page which should help quite a bit I think. Once I deposited and wanted to make my first withdrawal, I found the KYC process to be straight forward with my documents being verified within a few hours.

Overall, CasinoRoom's support was good and as mentioned, straight forward. I actually contacted them on my birthday funnily enough and they gave me 10 free spins on one of their slots which was superb. One thing I would mention is to use Live Chat – you can request they send you a transcript of your dialogue which I found refreshing.

CasinoRoom Deposit & Withdrawal Methods

You have a wide range of payment options at CasinoRoom which you can use to deposit or withdraw – this includes Skrill (MoneyBookers), NETeller, bank wire and more importantly debit and credit cards. There are no fees at all for either depositing or cashing out at CasinoRoom.

When it comes to cashing out, you will need to be KYC verified before you are allowed to do so – this stands for Know Your Customer and every licensed and reputable online casino will require this – if a casino doesn't ask for identification documents, you should be alarmed. Anyway, this is the norm nowadays and all above board – it protects you just as much as it protects the casino. Some of the ID documents you may be asked for include passport, driver's license and a utility bill.

Once you are KYC verified (first deposit only), you withdrawal will be process within 24 hours. If you use NETeller or Skrill, you will get your winnings on the same day normally but debit/credit card cashouts take from 2 to 3 working days to reach your account – this is due to bank's processing times.

CasinoRoom Slots

There are over 500 slot games to choose from at CasinoRoom – you can also play blackjack, video poker and roulette amongst other casino games. All their games are available in your browser meaning there is no need to download any software. As for their games, they are powered by Net Entertainment, Microgaming, Yggdrasil Gaming, WMS, Barcrest and NextGen Gaming.

I quite like the fact you can play classic Microgaming-powered slots like Thunderstruck II and Immortal Romance as well as Hellboy, Jekyll & Hyde and The Dark Knight. You can also play Microgaming's epic 2014 release Avalon II which has 10 bonus features in total – graphically brilliant, this has become a favourite.

When it comes to Net Entertainment, they offer a full suite with the popular Starburst, Gonzo’s Quest, Piggy Riches and Dead or Alive. I recommend EggOMatic which is very different to any other slot games you’ll ever play – this game is all about eggs which can give you bonus multipliers, cash prizes and free spins. Finally, you have the Rock Series slots like Jimi Hendrix, Motörhead and Guns ‘N Roses which are excellent.

You can also play slots from Scientific Games which encompasses titles from WMS Gaming, Barcrest and Bally - this means you can play games such as Zeus, Wizard of Oz Ruby Slippers, Spartacus Gladiator of Rome, Raging Rhino, Montezuma, Rainbow Riches, Titanic and Frozen Inferno.

Finally, I highly recommend you try Yggdrasil Gaming slots – they haven’t been around as long as some of the industry giants but they offer you games that are just as good, if not better. You have titles like Vikings Go Berzerk, Nirvana, Valley of the Gods, Spiña Colada, Jungle Books, Alchymedes and Beauty & The Beast amongst many others.

CasinoRoom Bonuses & Promotions

CasinoRoom offers new UK players 50 no deposit free spins on a choice of 10 NetEnt slots – just sign up to get 10 free spins per day for 5 successive days. When it comes to bonus offers, you can opt between 3 offers on your first 5 deposits – you can choose from a small deposit and a bonus, free spins or a bigger bonus (for a bigger deposit). The choice is yours:

  • 1st Deposit – 200 Free Spins, 200% up to £200 or deposit £10, get £50 free (i.e. 500% match)

  • 2nd Deposit – 150 Free Spins, 200% up to £200 or 100% up to £400

  • 3rd Deposit – 100 Free Spins, 200% up to £200 or 50% up to £500

  • 4th Deposit – 100 Free Spins, 100% up to £200 or 50% up to £500

  • 5th Deposit – 100 Free Spins, 100% up to £200 or 50% up to £500

If you like free spins for example, you would need to deposit just £20 to get the free spins stated above – that would mean you would deposit a total of £100 to get 700 free spins (including the 50 no deposit free spins). The free spins can be used on titles like Gonzo’s Quest, Jack and the Beanstalk, Pyramid: Quest for Immortality and Guns ‘N Roses (as well as 6 others).

I believe the best value for money comes from the 200% up to £200 bonuses on your first 3 deposits and 100% up to £200 bonuses on your 4th and 5th deposits – this would give you £1,000 free for depositing £700. All bonuses and winnings from free spins are subject to a 100x wagering requirements – bear in mind this is the bonus amount and does not include the deposit.

I’ve read enough, sign me up