Betsafe Casino Review

Why Play at Betsafe Casino?

  • WMS, Microgaming, NetEnt, Play 'N Go, NextGen Gaming
Number of slots:
UK licensed:
Licensed in the UK
Average cashouts:
8 Hours Including Weekends

Supported devices:


Software providers:

Betsafe Casino Summary

Betsafe Casino has been around since 2006 and is one of the most popular destinations to play online in Europe especially. Part of the Betsson Group (which also operate Mr Smith Casino), they have over 500,000 customers from over 100 different countries. They have an instant play casino with 300+ slots from WMS Gaming, Microgaming, Net Entertainment and Play ‘N Go. Fully UK licensed.

Betsafe Casino Customer Support

When it comes to customer support, Betsafe Casino is one of the best out there. They were formed back in 2006 and were independently run. As a result of their excellent customer service, the Betsson Group acquired them. Available round the clock 365 days a year, you can contact their team via email, Live Chat, their onsite messaging system and telephone. You will notice the telephone number on their website is a Maltese one but the one to the right-hand side is a UK number and is free.

I have contacted their customer service team on a few occasions now. Like I do with all casinos added to, I test their team and ask them awkward and lots of questions. I didn't have to wait more than a minute or so to speak to an agent via their Live Chat service which I found to be useful, polite and above all quick!

Regarding email, I sent them 3 and all 3 were answered with 2-3 hours on average. They pointed me to their FAQs section on their website which was sufficient and quite informative. I found Betsafe Casino's customer support to be good with their team to be helpful, quick and above all knowledgeable.

Betsafe Casino Deposit & Withdrawal Methods

Betsafe Casino offers all the most popular deposit and withdrawal options such as debit and credit cards, NETeller and Skrill amongst others. The good thing is that they also charge no fees whatsoever for either depositing or cashing out (always a plus!).

Another thing I really like is the extremely fast cashouts – they aim to process all cashouts within 8 hours including weekends. I mainly use Skrill when playing at a new casino and got my winnings within 4 hours both times. I have since played quite a bit more and found cashouts to be in my account within 5-6 hours on average – that includes my usual Sunday cashouts!

If you do use debit or credit cards, withdrawals will be processed within 8 hours but will take 3 working days to hit your account (this is due to banks' processing times). The minimum deposit is £10 and identification documents are required the first time you make a withdrawal request (this is standard procedure) – I found the process to be straight forward and easy.

Overall, I would say depositing and withdrawing at Betsafe Casino was good. Saying that, I wish they would PayPal as this is very popular payment method and one I like to use too. Another thing – when you deposit into your Betsafe account, this goes into your Sports account (the default) and then you need to transfer the funds into your casino account – this I found a little unfortunate but something I can live with due to the great slots they have on offer.

Betsafe Casino Slots

When it comes to slot games, you are not going to get much better than Betsafe Casino – they have more than 300 slots to play including games from WMS Gaming (my favourite software provider!), Microgaming, NextGen Gaming, Play ‘N Go, Ash Gaming, Net Entertainment and many others.

I have added Betsafe as I have noticed they are one of the first online casinos to add new slot games first – I know which slots will be coming out and when so it’s nice to play at Betsafe Casino knowing they will be available there first. Also, and quite importantly, Net Entertainment tend to release their new slots 1 week early to Betsafe Casino which I love.

Ok – on to the slots now! You have all the classic such as Zeus, Black Knight, Wizard of Oz and Rome & Egypt at Betsafe – you also have the volatile games like Viking VanguardRaging Rhino and Spartacus Gladiator of Rome. Betsafe Casino offers you a full portfolio of WMS slots.

In terms of Net Entertainment and Microgaming, you can play Jurassic Park, Immortal Romance, Thunderstruck II, Piggy Riches, Starburst and Mega Fortune Dreams. I really like Gonzo’s Quest where you can get 50 free spins on when you deposit (more details below).

As for other software providers, you have selected titles from Ash Gaming, NextGen Gaming, Play ‘N Go, Thunderkick and QuickSpin with new providers being added all the time. Some of the slots I suggest you include the superb Medusa by NextGen Gaming, Leprechaun’s Luck by Ash Gaming and Riches of Ra by Play ‘N Go.

As mentioned, all slots can be played with having to download any software at all – you are also allowed to play them for free before you go on to play for real money (you can also do this at!). As for mobile/tablet slots, they have quite an extensive selection mainly powered by Net Entertainment and Microgaming.